Privacy Policy

Coterie Executive Network ("Coterie," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, apply for or maintain membership, attend our events, or interact with our community platforms.

By accessing our services or providing us with your personal information, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information you provide directly:

• Full name, email address, phone number, and mailing address
• Business and company information, including industry, title, revenue range, and professional background
• Photos and headshots for the member directory
• Application responses and any information submitted during the membership inquiry process
• Communications you send to us, including emails, direct messages, and community posts

Information collected automatically:

• Device and browser information, IP address, and general location data
• Website usage data such as pages visited, time spent, and referring URLs
• Cookies and similar tracking technologies used to improve your experience

Information from third-party platforms:

• Profile information from Circle (our community platform) and Instagram when you participate in Coterie groups
• Payment confirmation data from Stripe (our payment processor) — we do not store your full credit card number, bank account number, or other sensitive financial details on our servers

2. How We Use Your Information

We use your personal information to:

• Process membership applications and manage your account
• Facilitate community connections, including the member directory and intentional introductions
• Plan, coordinate, and communicate about events including dinners, Coterie House gatherings, retreats, office hours, and expert calls
• Send you membership-related communications, updates, and announcements
• Process payments and manage billing through Stripe
• Improve our services, website, and member experience
• Respond to your inquiries and provide support
• Comply with legal obligations

3. Member Directory

As a member of Coterie, your name, photo, professional title, and a brief description of your business may be included in the private member directory. This directory is accessible only to current Coterie members and is designed to facilitate meaningful connections within the community. You may request modifications to your directory listing at any time by contacting us.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

• With other Coterie members: Your directory profile, community posts, and participation in group discussions are visible to other members within our private platforms.
• With service providers: We work with trusted third-party services to operate our business, including Stripe (payment processing), Circle (community platform), Flodesk (email communications), Airtable (membership management), and website hosting providers. These providers only access your information as needed to perform their services and are bound by their own privacy policies.
• For legal purposes: We may disclose information if required by law, regulation, legal process, or governmental request, or to protect our rights, safety, or property.
• With your consent: We may share information for any other purpose with your explicit consent.

5. Payment Processing

All payments are processed securely through Stripe. When you provide payment information, it is transmitted directly to Stripe using industry-standard encryption. We do not store your credit card number or bank details on our systems. Stripe's handling of your payment data is governed by the Stripe Privacy Policy.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your membership is active and for a reasonable period thereafter to fulfill legal obligations, resolve disputes, and enforce our agreements. If you cancel your membership, we will retain your basic contact information and transaction history as required for business and legal purposes, and delete or anonymize other data within a reasonable timeframe.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal and contractual limitations
• Opt out of marketing communications (you will still receive essential membership communications)
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at the email address below.

9. California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a request, contact us at the email below.

10. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our content. You can control cookie preferences through your browser settings. Disabling cookies may limit certain features of our website.

11. Third-Party Links

Our website and communications may contain links to third-party websites or services, including Circle, Instagram, and Stripe. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Children's Privacy

Coterie is designed for adult professionals. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify members via email or through our community platforms. The "Effective Date" at the top of this page indicates when this policy was last revised.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Coterie Executive Network
Email: autumn@autumnceniza.com